REPORT: Whole Person Care Promising Practices: A Roadmap for Enhanced Care Management and In Lieu of Services

December 2020

The enhanced care management benefit (ECM) and in lieu of services (ILOS) proposed under the California Advancing and Innovating Medi-Cal (CalAIM) proposal build upon the successes of California’s 25 Whole Person Care (WPC) pilots. Prepared on behalf of DHCS, this paper summarizes promising practices documented by pilots to help inform the successful implementation of ECM and ILOS beginning in 2022.


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